We're here to help! Find answers to common questions or contact our support team.
General Support: support@millennialdiamond.studio
Privacy Concerns: privacy@millennialdiamond.studio
Legal Questions: legal@millennialdiamond.studio
Response Time: Within 24-48 hours
Q: How do I create an account?
A: Download GymMirr from the App Store or Google Play, then sign up with your email or Apple/Google Sign-In. Complete your profile with photos and fitness interests to start matching.
Q: How do I delete my account?
A: Go to Settings → Account → Delete Account. This permanently removes your profile and data. Note: You must cancel any active subscriptions separately through the App Store or Google Play.
Q: How does matching work?
A: Swipe right on profiles you're interested in. If they swipe right on you too, it's a match! You can then chat in the Messages tab.
Q: Why am I not getting matches?
A: Try:
Q: What do I get with Premium?
A: Premium includes:
Q: How much does Premium cost?
A: We offer three plans:
Q: How do I cancel my subscription?
A: Subscriptions are managed through your device's app store:
Q: Is GymMirr safe?
A: We prioritize safety with profile verification, photo moderation, reporting tools, and safety guidelines. However, online dating always involves risks. Follow our safety guidelines for meeting in person.
Q: How do I report someone?
A: Tap the "..." menu on their profile or in chat, then select "Report." Choose the reason and add details. Our team reviews all reports within 24 hours.
Q: The app keeps crashing. What should I do?
A: Try:
Q: I'm not receiving notifications.
A: Check:
If you feel unsafe or in immediate danger:
If you couldn't find your answer above, email us at support@millennialdiamond.studio
Response Time: 24-48 hours
For faster assistance, include:
We're committed to making your GymMirr experience great! 💪❤️
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